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Contact Us

We’ve listed our most common queries below, if you don’t find the answer to your question, feel free to give us a call or send us an email (details below). We’d love to hear from you!

Frequently Asked Questions


  • Is your chocolate acidic or alkalising?
  • What does it mean when chocolate turns white?
  • How can I keep my chocolate order from melting during transit?
  • My order arrived on a very hot day – what should I do?
  • Why don’t you use refrigerated transport to deliver your chocolates?
  • How much caffeine does your chocolate contain?
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